Last updated: April 2026
Hosting Telecom LTD ("we", "us", "our", "the Company") operates the HTC Net Messenger mobile application ("the App", "HTC Net Messenger"). By downloading, installing, or using HTC Net Messenger, you ("User", "you", "your") agree to be bound by these Terms of Use ("Terms"). If you do not agree, do not use the App.
By creating an account or accessing any feature of HTC Net Messenger, you confirm that you have read, understood, and agree to these Terms, our Privacy Policy, our SMS Consent Policy, and all applicable laws and regulations. You must be at least 16 years of age to use the App. If you are under 18, you confirm that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
HTC Net Messenger is a secure messaging application that provides end-to-end encrypted text messaging, voice and video calls, group chats, and file sharing. The App uses the Signal Protocol for end-to-end encryption, meaning that message content is encrypted on the sender's device and can only be decrypted by the intended recipient. We cannot access, read, or decrypt the content of your messages.
3.1. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
3.3. During registration, you will be asked to provide your phone number. By entering your phone number and proceeding with registration, you consent to receive SMS text messages containing one-time verification codes from HTC Net Messenger (operated by Hosting Telecom UK Ltd). These messages are used exclusively for account verification and security purposes. Message frequency is limited to 1–3 messages per registration attempt. Standard message and data rates may apply. You may opt out by replying STOP to any verification message. No marketing or promotional messages will be sent. See our SMS Consent Policy for full details.
3.4. You must notify us immediately of any unauthorised use of your account or any other breach of security.
3.5. We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that we determine, in our sole discretion, violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
You agree to use HTC Net Messenger only for lawful purposes and in accordance with these Terms. You agree NOT to use the App to:
4.1. Illegal Content: Transmit, distribute, or store any content that violates any applicable law, statute, or regulation, including but not limited to content related to child sexual abuse material (CSAM), terrorism, drug trafficking, fraud, or money laundering.
4.2. Harassment and Abuse: Harass, bully, intimidate, threaten, or abuse any person, including sending unwanted or repeated messages, using offensive language, or engaging in stalking behaviour.
4.3. Hate Speech: Promote or incite violence, hatred, or discrimination against individuals or groups based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, or age.
4.4. Spam and Unsolicited Messages: Send unsolicited bulk messages, advertising, promotional materials, or any form of spam to other users.
4.5. Impersonation: Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
4.6. Malware and Security Threats: Upload, transmit, or distribute any virus, worm, trojan horse, ransomware, spyware, adware, or other malicious software or code designed to interrupt, destroy, or limit the functionality of any device or system.
4.7. Intellectual Property Infringement: Upload, share, or distribute content that infringes upon the intellectual property rights, copyrights, trademarks, or patents of any third party.
4.8. Exploitation of Minors: Use the App in any way that exploits, harms, or attempts to exploit or harm minors in any way, including exposing them to inappropriate content or collecting their personal information.
4.9. Fraudulent Activity: Engage in any fraudulent, deceptive, or misleading activity, including phishing, social engineering, or any scheme designed to defraud other users.
4.10. Reverse Engineering: Decompile, reverse engineer, disassemble, or attempt to derive the source code of the App, except as expressly permitted by applicable law.
4.11. Service Disruption: Interfere with or disrupt the integrity, performance, or security of the App or its related systems, servers, or networks, including denial-of-service attacks or packet flooding.
4.12. Automated Access: Use any robot, spider, scraper, or other automated means to access the App or collect information from the App without our prior written consent.
5.1. You are solely responsible for all content that you create, transmit, share, or display through the App, including text messages, images, videos, audio recordings, files, and any other materials ("User Content").
5.2. By using the App, you represent and warrant that your User Content does not violate these Terms, any applicable law, or the rights of any third party.
5.3. While we employ end-to-end encryption and cannot access the content of encrypted messages, we reserve the right to take action on reported content and accounts that violate these Terms, based on reports from users and available metadata.
5.4. We do not claim ownership of your User Content. However, by using the App, you grant us a limited licence to process, transmit, and store your User Content solely for the purpose of providing the Service.
6.1. Reporting Mechanism: The App provides tools for users to report objectionable content and abusive behaviour. You may report a message by long-pressing on it and selecting "Report", or report a user from their profile screen by selecting "Report User".
6.2. Blocking: You may block any user at any time from their profile screen. Blocking a user will immediately prevent them from sending you messages, calling you, or viewing your online status. Blocked users are removed from your conversation list instantly.
6.3. Review Process: All reports of objectionable content or abusive behaviour are reviewed by our moderation team within 24 hours of receipt. We take all reports seriously and will investigate each report thoroughly.
6.4. Enforcement Actions: Upon confirming a violation, we may take one or more of the following actions at our sole discretion:
6.5. Objectionable Content Filtering: The App employs automated content filtering mechanisms to detect and prevent the distribution of known illegal content, including CSAM detection hashes. This filtering operates on unencrypted metadata and reported content only, and does not compromise end-to-end encryption.
6.6. Developer Notification: When a user is blocked, the system automatically notifies our moderation team. Reports submitted through the in-app reporting mechanism are logged, tracked, and actioned within the 24-hour response window.
6.7. Appeals: Users whose accounts have been suspended or terminated may appeal the decision by contacting us at mail@hosting-telecom.uk. Appeals will be reviewed within 7 business days.
7.1. HTC Net Messenger uses the Signal Protocol to provide end-to-end encryption for all private and group messages, voice calls, and video calls. This means that only you and your intended recipients can read your messages or listen to your calls.
7.2. We do not possess the ability to decrypt your messages or call content. Encryption keys are generated and stored exclusively on your device and are never transmitted to our servers.
7.3. End-to-end encryption does not exempt you from your obligations under these Terms. You remain responsible for the content you transmit, regardless of encryption.
7.4. You acknowledge that security codes may change when a contact reinstalls the App or changes devices. The App will notify you of such changes to help you verify the identity of your contacts.
8.1. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
8.2. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
8.3. We collect only the minimum data necessary to provide the Service, as described in our Privacy Policy.
9.1. The App, including its design, features, code, graphics, logos, and all related intellectual property, is owned by Hosting Telecom LTD and is protected by copyright, trademark, and other intellectual property laws.
9.2. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App for personal, non-commercial purposes, subject to these Terms.
9.3. You may not copy, modify, distribute, sell, lease, sublicence, or create derivative works based on the App without our prior written consent.
10.1. The App may integrate with or link to third-party services, including but not limited to push notification services (Apple Push Notification Service, Firebase Cloud Messaging), STUN/TURN servers for voice and video calls, and cloud storage for encrypted backups.
10.2. We are not responsible for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk.
11.1. The App is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
11.2. We do not warrant that the App will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
11.3. To the maximum extent permitted by applicable law, Hosting Telecom LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the App.
11.4. Our total aggregate liability for any claims arising out of or relating to these Terms or the App shall not exceed the amount you paid us, if any, in the twelve (12) months preceding the claim.
11.5. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
You agree to indemnify, defend, and hold harmless Hosting Telecom LTD, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the App; (b) your violation of these Terms; (c) your violation of any rights of any third party; or (d) your User Content.
13.1. You may terminate your account at any time by deleting your account through the App settings or by contacting us at mail@hosting-telecom.uk.
13.2. We may suspend or terminate your account and access to the App at any time, with or without cause, with or without notice. Grounds for termination include, but are not limited to, violations of these Terms, requests by law enforcement, extended periods of inactivity, or technical issues.
13.3. Upon termination, your right to use the App ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 5, 11, 12, and 15.
14.1. We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and, where practicable, through the App.
14.2. Your continued use of the App following the posting of modified Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must stop using the App and delete your account.
14.3. We will update the "Last updated" date at the top of these Terms to reflect the date of the most recent revision.
15.1. These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
15.2. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15.3. Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in any court of competent jurisdiction.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent.
These Terms, together with our Privacy Policy and SMS Consent Policy, constitute the entire agreement between you and Hosting Telecom LTD regarding your use of the App. These Terms supersede all prior agreements, communications, and understandings, whether written or oral, relating to the subject matter hereof.
If you have any questions, concerns, or complaints about these Terms, the App, or our content moderation practices, please contact us:
Hosting Telecom LTD
Email: mail@hosting-telecom.uk
Website: https://hosting-telecom.uk
For urgent content moderation reports (illegal content, imminent threats), email abuse@hosting-telecom.uk. These reports are prioritised and reviewed within 4 hours.
© 2026 Hosting Telecom LTD. All rights reserved.