How to set up email like jane@example.co.uk on our cPanel hosting: the domain, mailboxes, an email program, spam protection and moving old messages. And when you need a mail server of your own.
An address on your own domain looks more professional than a mailbox with a free email service, and it stays yours when staff or email providers change. You need two things for it: a domain and somewhere to store the messages.
On cPanel hosting you create mailboxes in cPanel, and you can read your messages in Roundcube webmail or in any email program, on a computer or a mobile phone. Your website and your email are then in one place, on one domain.
How to create a mailbox
- The domain must use our DNS servers: Which DNS servers to use. The MX record is then created automatically.
- In cPanel, open Email Accounts and create a mailbox: Email in cPanel.
- Connect the mailbox in your email program: Outlook, The Bat!, or open the webmail.
- Check the SPF and DKIM records — in cPanel this is a single button: Protecting your email from spam.
For how many mailboxes your plan includes and how many messages per hour you can send, see Limits on sending email.
On your own server
On a cloud server you can run your own mail system — for example Postfix and Dovecot. This gives you full control, but all the work is yours too: spam protection, updates, backups and the reputation of your address. You will need a PTR record for the server’s IP address, which we set up on request: PTR record.
Moving old messages
The simplest way is with an email program: connect both the old and the new mailbox to it over IMAP and drag the folders from one to the other. This moves both the messages and the folders.
Didn’t find the answer? Ask our support team — we’ll help.